- HOME CUSTOMERS
- You have placed an order for the CONTINUOUS delivery of newspapers and magazines to the above address.
- You may cancel this agreement ANYTIME with 24 hours notice and payment in full up to that date.
- Please give us 24 hours notice of holiday cancellations.
- There is a delivery charge for this service, displayed on your order, and you will be notified in advance of any changes to the delivery charge.
- Any newspaper and magazine price changes will be displayed on that publication without notice.
- If you are paying with Subscription Vouchers, we require the complete voucher book in advance of making any deliveries. Delivery of that publication may be stopped until subscription vouchers are received.
- You will receive a bill, by email either weekly, 4 weekly or monthly. Printed bills may also be delivered with your publications.
- Payment is by recurring debit card weekly.
- We do not take or collect cash payments.
- If your publication has not arrived by 8am weekdays or 9am weekends, please contact us immediately and we will endeavour to replace your newspaper OR credit your account.
- BUSINESS CUSTOMERS
- As above AND
- Our terms of payment are strictly 10 days after invoice, usually billed calendar monthly
- You must inform us of any errors on your account which will be adjusted on the next invoice
- We can not adjust, amend or generally fiddle about with invoices already sent.
- We require an admin@ email address for invoicing NOT to a specific person
- We require a contact name and telephone number for Accounts Payable
- If you require a Purchase Order Number (PO) please supply a “continuous PO” that does not have to be amended regularly – (It’s only a newspaper not a capitalised asset!!)
- We prefer Direct Debit, but it paying by Bank Transfer, please add our account number as your Payee Reference
- We really, really do not like cheques but if paying this way, please quote the invoice number on that cheque for payment